A. General Festival Information
B. COVID-19 Guidance
C. Security Measures
D. How To Get Help
E. Ticketed Event Information
F. Prohibited Items List
A. GENERAL FESTIVAL INFORMATION
Q: IS THE FESTIVAL FREE?
A: Yes, the festival is free to attend. You can support the event by purchasing a Patron Pass for an upgraded experience.
Q: IS THERE PARKING?
A: Yes, parking can be found anywhere in Centennial Park for attendees. The HCA lots located off of Park Plaza are available Saturday and Sunday only.
Q: CAN I BRING MY PET?
A: We love pets, but we ask that you be mindful of the temperature and crowd before determining whether or not you should bring your pets. If you do bring your pets, we ask that you keep them on a leash and clean up after them.
Q: WILL RESTROOMS BE AVAILABLE?
A: Portable toilets will be located in the festival grounds. Hand sanitization centers will be located inside each restroom. Handicap restrooms will be available, and all restrooms will be monitored.
Q: WILL CONCESSIONS BE AVAILABLE?
A: Yes, Food Trucks will be onsite at the festival. You can see who will be onsite by viewing our food vendor list.
Q: CAN WE BRING OUR OWN FOOD AND DRINKS?
A: No, all outside food and drink are prohibited. Water bottles are allowed.
Q: CAN I BRING ALCOHOL TO THE EVENT?
A: No, outside alcoholic beverages of any kind are prohibited.
Q: CAN I SMOKE IN THE EVENT?
A: No. Smoking is not allowed at any event as it may disturb others in attendance.
B. COVID-19 GUIDANCE
All CDC, State of Tennessee, and Metro Nashville guidelines will be followed, and we are working to ensure this event meets or exceeds all recommended standards. Failure to follow safe social distancing, or requests of staff members for participants to follow, will cause the participant to be subject to ejection.
We ask that you not attend if any of the following is true for you or anyone in your party:
Within 14 days before attending the festival you have tested positive, or been exposed to someone who has tested positive for, COVID-19;
Within 48 hours prior to attending the festival, you have experienced symptoms of COVID-19 (e.g., a fever of 100.4F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the Centers for Disease Control and Prevention);
Within 14 days prior to attending the festival, you have travelled to any international territory identified by federal or applicable state or local governments as being subject to travel or quarantine advisories due to COVID-19.
C. SECURITY MEASURES
The American Artisan Festival works closely with local authorities to ensure the safest possible experience. You’ll notice uniformed and plain-clothed security throughout the event. They’re there to keep you safe, so don’t hesitate to ask them for help if you need immediate assistance.
Please review the allowed and prohibited items list for a stress-free entry process, and email hello@goodneighborfestivals.com if you have questions.
Prohibited items will be confiscated and will not be held for later pickup.
REMEMBER: You’re the eyes and ears of the festival. If you see something suspicious, say something.
D. HOW TO GET HELP
If you find yourself needing help while at the American Artisan Festival, here are some places that can assist you:
MEDICAL EMERGENCIES:
If you or a friend need emergency assistance at the festival, go to the Info tent or ask anyone with a radio for assistance. Be honest with security personnel – they are here to help you. If you see someone who looks like they need help, look for any festival staff members or anyone with a radio to assist you.
QUESTIONS DURING THE FESTIVAL:
The information tent is located near the entrance into the event by Lake Watauga.
LOST AND FOUND:
All lost and found items will be at the Information Tent, we hold items for 14 days after the event. Contact us at hello@goodneighborfestivals.com.
E. TICKET INFORMATION
American Artisan Festival is a free event and no ticket is required to attend the festival.
There is an upgraded experience that requires a paid ticket- Patron Pass. The information below applies to this upgraded experience.
Q: IF I DON’T PURCHASE A TICKET ONLINE, CAN I PURCHASE A TICKET AT THE EVENT?
A: We encourage purchasing tickets prior to the event. However, tickets will be sold at the gate to the Patron area if available.
Q: CAN I GET A REFUND?
A: All sales are final and there will be no refunds. You may transfer your ticket to another attendee through the Eventbrite website or App.
Q: HOW DO I SCAN MY TICKET?
A: Please present your ticket at the patron area entrance for contact-free scanning. You may print your tickets out at home before the event or they can be scanned directly from your smartphone at the event.
Q: WHAT IF I CAN’T USE MY TICKET?
A: All sales are final and there will be no refunds. You may transfer your ticket to another attendee through the Eventbrite website or App.
F. PROHIBITED ITEMS
The following items and activities are prohibited at this event:
Advertising, selling, or promoting any third party product (including, but not limited to, food and beverage items)
Amplified sound systems
Disorderly conduct
Fireworks
Generators
Grills or fryers
Kerosene lamps or open flames of any kind
Outside alcoholic beverages
Outside food
Coolers
Laser pointers
Littering
Noisemakers
Tents, stand umbrellas, and tarps
Use of drones
Weapons of any kind
Scooters/Bikes
Please be aware that all bags, backpacks, etc., will be subject to search upon entry into the festival.
Our list of FAQs will be updated regularly. If you have specific questions, please email brittany@goodneighborfestivals.com